Policies & Agreements
Ship.Cars Text Messaging Terms and Conditions
Effective Date: May 12, 2026
1. Overview
Ship.Cars USA, LLC (“Ship.Cars”) offers recurring text messaging programs and one-time or limited-duration text messaging programs. These Text Messaging Terms and Conditions (“Text Terms”) govern these text message programs, unless a specific set of additional terms are provided.
By signing up to participate in our text messaging programs, you agree to these Text Terms, as well as the Ship.Cars, Inc. Terms & Conditions, which are incorporated and considered a part of these Text Terms, grant us certain rights, provide us certain indemnities, waives certain of your rights and remedies, and limit our liability and obligations to you. In addition, as set forth in our Terms and Conditions, any, dispute, controversy, or claim between the parties arising out of or relating in any way to these Text Terms will be resolved by binding arbitration conducted by the American Arbitration Association (“AAA”) under its rules. Please also review our Privacy Policy, which sets forth how we use the information we collect from you. To the extent of any inconsistency between these Text Terms and another Ship.Cars policy, the Text Terms in this document will apply to our text messaging programs.
2. Program Description
When you agree to participate in our text messaging programs, you typically agree to receive recurring messages from Ship.Cars including information relating to your account and the platform, and security codes, and order-related information. Messages may be in SMS, MMS or RCS format. Message frequency may vary. Ship.Cars reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Text messages may be sent using an automatic telephone dialing system, or artificial or pre-recorded voice. Your consent to receive such messages is not required as a condition of purchasing any goods or services. Message and data rates apply.
3. Opt In
To opt-in to receive text messages from a Ship.Cars text messaging program, please follow the instructions provided by Ship.Cars, which may include texting a message to a telephone number or short code, providing your phone number online at our website, or by otherwise providing your consent. You may need to confirm your consent such as by replying Y or through another designated response to an initial text message sent to you. To enroll in the text messaging programs, you must be the mobile account holder, and 18 years of age or older.
4. Opt Out
To stop receiving text messages from a specific recurring Ship.Cars text messaging program, text STOP to the telephone number or five-digit short code for the text messaging program from which you no longer wish to receive messages (i.e., the number from which its text messages are being sent). You may receive one final text message confirming that you have opted-out.
5. Help
For additional help or to request more information, reply HELP to the number from which you received our text messages. If you change your mobile phone number, we ask you to notify Ship.Cars of that change by contacting us at [email protected] or (844) 522-7744.
6. Availability
If your mobile operator is not participating, you will not receive a reply to your messages. Some operators may not support some services (e.g., pre-paid users may not be able to participate). Check with your carrier to confirm. Ship.Cars and mobile carriers are not responsible or liable for any undue delays, failure of delivery, or errors in messages. For example, T-Mobile is not liable for delayed or undelivered messages. Not all mobile devices may be supported, and our messages may not be deliverable in all areas.
7. Changes To Text Terms
Ship.Cars may revise, modify, or amend these Text Terms at any time. Any such revision, modification, or amendment shall take effect when it is posted to Ship.Cars website. You agree to review these Text Terms periodically to ensure that you are aware of any changes. Your continued consent to receive Ship.Cars text messages will indicate your acceptance of those changes. We may also notify you by other means, such as sending a text message to the number you used to sign-up for our text message program(s).